These Terms and Conditions (“Terms”) govern access to and use of the Cyberadviser Supplier Assessment service, site features, software interfaces, workflows, content, and related functionality made available by Cyberadviser OÜ, registry code 16410734, established in Estonia (“Cyberadviser”, “Provider”, “we”, “us”, or “our”).
By accessing, using, ordering, configuring, or continuing to use the Service, the customer identified in the applicable order, checkout flow, account, or usage context (“Customer”, “you”, or “your”) agrees to these Terms. If you access or use the Service on behalf of a company or other legal entity, you represent and warrant that you are authorized to bind that entity to these Terms.
Cyberadviser Supplier Assessment is a business-oriented supplier due diligence, supplier information collection, supplier risk review, and related assessment support service. The Service may include, depending on the selected tier, ordered scope, or current product configuration, customer onboarding, supplier intake flows, questionnaires, follow-up workflows, automated processing, risk indicators, OSINT-supported checks, generated outputs, reporting, and related operational features.
The Service is offered for business use only. It is not directed to consumers acting for personal, family, or household purposes.
The Service may evolve over time. We may modify, improve, replace, suspend, or discontinue features, workflows, interfaces, or operational methods where reasonably necessary for product development, security, legal compliance, service quality, operational continuity, or commercial reasons.
You may use the Service only on behalf of a business, organization, or other legal entity and only where you have the authority to do so.
By using the Service, you represent, warrant, and undertake that:
Access to the Service may require authentication, account verification, or other access controls designated by Cyberadviser from time to time.
You are responsible for:
We may implement or modify authentication, rate limits, access restrictions, session policies, technical controls, or other security measures where reasonably necessary.
The Customer remains responsible for all data, documents, identifiers, contact details, supplier information, uploaded material, questionnaire responses, requests, instructions, configuration choices, and other inputs submitted to the Service by or on behalf of the Customer (“Customer Inputs”).
You must not submit, upload, request, or otherwise use the Service in connection with any content or activity that is unlawful, infringing, deceptive, defamatory, abusive, malicious, discriminatory, sanction-sensitive without authorization, or otherwise improper.
Without limitation, you must not use the Service to:
You are solely responsible for determining whether your use of the Service, including any supplier due diligence activity, is appropriate and lawful in your jurisdiction and in the context of your internal compliance framework.
The Customer is solely responsible for its own internal legal, regulatory, compliance, procurement, contractual, and governance basis for initiating and conducting supplier assessments.
Without limiting the foregoing, the Customer is responsible for its own obligations relating to, where applicable:
Cyberadviser does not undertake to determine, validate, or guarantee that the Customer’s use of the Service satisfies the Customer’s own internal or external compliance obligations.
Where the Service includes supplier outreach, supplier intake, supplier questionnaires, reminder workflows, or similar process features, the Customer acknowledges that the effectiveness, speed, completeness, and outcome of an assessment may depend on factors outside Cyberadviser’s reasonable control, including supplier responsiveness, supplier cooperation, third-party data availability, public-source visibility, and the accuracy or completeness of information received.
Service features, workflows, assessment logic, reminder cadence, follow-up practices, indicative timelines, operational steps, and related delivery characteristics may be described on the Site, in the Service interface, in pricing or ordering materials, or in supplemental service documentation, and may evolve from time to time.
Cyberadviser does not guarantee that:
Certain parts of the Service may be offered on a paid basis.
Applicable fees, charges, tier pricing, scope-based pricing, indicative prices, taxes, payment terms, and billing details may be presented on the Site, within the Service, in a checkout flow, order summary, quote, invoice, or other commercial materials made available by Cyberadviser.
By placing an order, initiating payment, confirming a paid tier, or otherwise proceeding with a paid Service component, the Customer agrees to pay the applicable fees and charges presented at the relevant point of purchase or billing.
Unless otherwise stated:
We may suspend access to paid functionality or decline to proceed with paid Service components in the event of failed payment, chargeback, billing dispute, suspected fraud, sanctions concerns, or other payment-related risk.
Cyberadviser may, where reasonably necessary for service delivery, security, communications, payments, hosting, analytics, operational continuity, data acquisition, or processing, engage third-party service providers, infrastructure providers, subprocessors, and external data sources.
This may include, for example, hosting services, email delivery providers, payment processors, analytics or monitoring providers, AI or model providers, search or enrichment providers, and external information sources.
Cyberadviser is not responsible for delays, interruptions, omissions, inaccuracies, incomplete results, or availability issues caused by third-party providers or third-party data sources outside Cyberadviser’s reasonable control.
As between the parties:
Subject to these Terms and any applicable payment obligations, Cyberadviser grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for the Customer’s internal business purposes in connection with supplier assessment and related business operations.
The Customer must not copy, resell, sublicense, commercially exploit, republish, or distribute the Service except as expressly permitted in writing by Cyberadviser.
The Customer grants Cyberadviser the right to host, store, transmit, organize, analyze, transform, and otherwise process Customer Inputs as reasonably necessary to provide, operate, support, secure, maintain, and improve the Service, and to perform related administrative, billing, operational, legal, and compliance functions.
Processing of personal data, where applicable, is further subject to the service’s applicable data protection documentation and notices.
The Service, including any reports, summaries, scores, indicators, flags, findings, recommendations, generated text, or other outputs, is provided for informational and decision-support purposes only.
The Service does not constitute, and must not be relied upon as, legal advice, regulatory advice, compliance advice, financial advice, investment advice, insurance advice, audit advice, due diligence certification, or any other professional advice.
The Customer remains solely responsible for:
The Service is provided on an “as available” and, to the fullest extent permitted by applicable law, “as is” basis.
Cyberadviser does not warrant or guarantee that:
To the fullest extent permitted by law, all implied warranties, conditions, and representations not expressly stated in these Terms are excluded.
Nothing in these Terms excludes or limits liability to the extent such exclusion or limitation is prohibited by applicable law.
Subject to the foregoing, Cyberadviser shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profit, loss of revenue, loss of opportunity, loss of business, loss of goodwill, loss of anticipated savings, business interruption, loss or corruption of data, or cost of substitute services, arising out of or in connection with the Service or these Terms, even if advised of the possibility of such loss.
Cyberadviser shall not be responsible for:
Cyberadviser may suspend, restrict, or terminate access to all or part of the Service immediately or at any time where reasonably necessary, including where:
The Customer may cease using the Service at any time, subject to any outstanding payment obligations and any specific commercial commitments already undertaken.
Sections which by their nature should survive termination or expiry shall survive, including without limitation provisions relating to fees, intellectual property, disclaimers, liability, governing law, dispute resolution, and any accrued rights or obligations.
Cyberadviser may update these Terms from time to time. Updated Terms become effective when published on the relevant service page, site, or other designated location, unless a later effective date is stated.
Your continued use of the Service after updated Terms become effective constitutes acceptance of the updated Terms.
These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by the laws of Estonia.
The parties shall seek to resolve disputes in good faith. If a dispute cannot be resolved amicably, it shall be submitted to the courts or arbitration of Estonia, as applicable under the relevant circumstances and governing procedural rules.
If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
Failure by Cyberadviser to enforce any provision shall not constitute a waiver of that provision or any other right.
The Customer may not assign or transfer its rights or obligations under these Terms without Cyberadviser’s prior written consent. Cyberadviser may assign or transfer its rights and obligations in connection with a corporate reorganization, merger, acquisition, sale of business, or transfer of the Service.
These Terms constitute the entire agreement between the parties regarding the subject matter addressed here, except to the extent supplemented by applicable order materials, checkout terms, invoices, or other expressly applicable written commercial documents issued or accepted by Cyberadviser.
Provider: Cyberadviser OÜ
Registry code: 16410734
Jurisdiction of establishment: Estonia
Contact email: consulting@cyberadviser.net